AlbanyWorks4U6.5.0 - App Store

See a problem in New York’s Capital City? Now resolving it is as easy as “See. Click. Fix.” The app uses GPS to recognize your Albany location and gives you a menu of common concerns to select from. The app allows you to upload pictures to accompany your report, giving city workers the most detailed information possible to address each case. The mobile app can be used for a variety of issues, including graffiti, street maintenance, street light issues, damaged trees, parking meters, and trash collection, among others. Residents can track the status of reports submitted and see what other issues are being reported in their area. You’ll also be able to follow your issue from the time it is reported until it is resolved, so you can help keep Albany beautiful!

Version History - This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility. 6.5.0 May 21 - Accessibility improvements (WCAG)
- Map improvement in duplicate request detection
- User account logout improvement 6.2.1 04/23/2025 - Accessibility improvements (WCAG)
- Switch to ArcGIS Maps, for platform consistency
- UI Updates 6.1.0 02/20/2025 - Upgrade iOS version
- Fix inability to scroll request questions when using larger (accessible) font sizes 5.17.0 07/18/2024 - Fix inconsistent photo thumbnails during request submission
- Fix caching issue preventing user account switching
- Misc. fixes 5.15.0 08/21/2023 - Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes 5.13.0 04/26/2023 - Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes 5.9.7 08/28/2022 We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services 5.8.5 04/01/2021 We’re updating our iOS application to support the following:
• Swipe left to flag comments
• Accessibility improvements on color contrast, font sizes, and button sizes
• Bug fixes for the map and list views of Requests 5.8.4 12/06/2020 We’re updating our iOS application to support the following:
• Support for max character counts on secondary questions
• Required and publicly displayed labels added to secondary questions 5.7.2 09/15/2020 Communication is critical so we’ve improved commenting on requests with a new design and better image loading and status changes

We’ve also added internal commenting for service providers to better facilitate the communications necessary to resolve requests

We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.

Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors 5.6.0 06/16/2019 Place screen bug fixes. 5.3.4 03/12/2019 We updated the Place Tab design to better showcase services, events, and offerings. The new horizontal mobile button layout allows more space making button titles easier to read. Even more, we added a new section that displays the all-time issues fixed by the organization. 5.3.0 02/12/2019 Performance updates.
Manage in crm link for service providers and improved messaging for reporting. 5.2.1 01/30/2019 Quick navigation to report issues, find issues, learn about your city, and manage your profile.
Smarter reporting to identify, locate, and submit issues.
Dynamic Map and List of nearby issues.
New Place tab to find more city services.
More ways to share with friends and neighbors. 5.1.11 01/10/2019 • Upgraded SDK to iOS 8
• Added 64-bit support
• Architecture improvements
• UI/Design improvements
• Bug fixes 4.6.5 08/15/2015 • Upgrade to iOS 8.1
• Several layout updates
• Updated home screen interface
• Updated translations 4.5.0 11/12/2014 • Interface improvements for iOS8 4.3.0 09/28/2014 • Improved Geo-coding and map searching
• Fixed some display issues
• Fixed log-out issues for some users
• Fixed log-in and registration bugs
• iOS7 improvements 4.2.4 09/03/2014 • Improved server communications
• Improved reporting and drafts handling
• Improved UI layouts
• Improved experience with actions that require logging in 4.1.2 04/28/2014 • iOS7 style update
• Increased performance
• Pinch & Zoom for images
• improved geocoding
• improved performance with commenting for some users 4.1.1 04/03/2014 • Improved reporting stability
• Bug fixes 3.4.2 01/10/2014 • Bug fixes
• Location improvements
• Architecture improvements 3.4.0 12/11/2013 • UI Fixes 3.3.14 12/05/2013 • Updated translations 3.3.13 11/30/2013